Privacy Policy

1. Overview

Weslaco Epoxy Flooring & Concrete Polishing ("we," "us," or "our") operates the website weslacoepoxyflooringandconcretepolishing.com. This Privacy Policy explains what information we collect when you visit or use our website, how we use it, and what choices you have. We are committed to handling your information responsibly.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the site.

2. Information We Collect

Information You Provide

When you fill out a contact form, request an estimate, or send us a message through the website, you may provide:

• Your name
• Your email address
• Your phone number
• Your property address or city
• A description of your project or question

We only collect this information when you voluntarily provide it. You are not required to submit a form to browse the website.

Information Collected Automatically

Like most websites, our site may automatically collect certain technical information when you visit, including:

• Your IP address
• Browser type and version
• Pages you view and links you click
• Date and time of your visit
• Referring website (where you came from)

This information is collected through server logs and third-party analytics tools. It is used to understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files stored on your device - to support analytics and improve your experience. You can control cookies through your browser settings. Disabling cookies will not prevent you from using the site, but some features may not function as intended.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates or consultations
• Schedule jobs and communicate about your project
• Improve our website and understand which pages and services are most useful to visitors
• Follow up after a job is complete to ensure your satisfaction
• Comply with legal obligations if required

We do not use your contact information to send unsolicited marketing emails or texts. We do not sell your information to third parties.

4. Third-Party Services

Our website uses third-party tools that may process some of your information on our behalf:

• Form provider (Tally): Contact form submissions are processed by Tally. When you submit a form, your data is sent to Tally before being forwarded to us. Tally has its own privacy policy available at tally.so.
• Analytics: We may use tools such as Google Analytics to understand how visitors use our site. These tools collect anonymized usage data. Google has its own privacy policy available at google.com/policies/privacy.
• Google Maps: Our contact page includes an embedded Google Maps iframe. Google may collect information through that embed according to its own privacy policy.

We do not control the data practices of third-party services. We encourage you to review their privacy policies if you have questions about how they handle your information.

5. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to respond to your inquiry, complete your project, or fulfill any follow-up obligations. We do not keep your personal information beyond what is reasonably needed for business purposes. If you would like us to delete your information, please contact us using the details below.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information
• Opt out of any future communications from us

To exercise any of these rights, contact us at sales@weslacoepoxyflooringandconcretepolishing.com. We will respond within a reasonable time.

7. Security

We take reasonable steps to protect the information you provide to us. Our website is served over HTTPS, which encrypts data transmitted between your browser and our site. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take the matter seriously and follow reasonable practices.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the website after a policy change constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you want to exercise your rights, please reach out: